Agency Operations

Through Citizens, more than 7,000 agents will receive no-cost access to the EZLynx Rating Engine to enable them to quote home and dwelling fire policies in Florida.

Client communication, retention, technology and team morale are among agents’ top priorities in adapting to the hard market.

Four Big “I” members were recognized for implementing cutting-edge technology, investing in recruiting and training top talent, and finding creative ways to position their agencies for long-term growth.

Most small and midsized businesses do not have basic cybersecurity prevention measures in place and severely underestimate the likelihood of a cyberattack.

In the current hard market environment, independent agents are proactively shopping ahead for their clients more than they have in the past.

Best Practices agencies continue exceptional organic growth and invest in young producer development, according to the latest study update.

National Oceanic and Atmospheric Administration (NOAA) forecasters are predicting 21 named storms, of which up to 11 could become hurricanes.

CoreLogic’s “2023 Hurricane Risk Report” provides a detailed look at what’s at stake for the U.S. as hurricane season commences.

As we look back on 2022, here are three studies from the Big “I” on the state of the independent agency channel and the lessons that can be drawn from them as we move into 2023.

Altruism, not return on investment, is the main reason agencies start a philanthropy program, but a majority of agents also reported that their contributions brought in new business.