Trusted Choice Survey: How Agents Are Adapting to the Hard Market
Client communication, retention, technology and team morale are among agents’ top priorities in adapting to the hard market.
Agency Operations
Young Agents Take On the Hard Market: Building Staff Morale
In this bonus episode of Agency Nation Radio, Avery Moore, Brock Elliott, and Lisa Lemanski discuss how to maintain a positive culture during the hard market.
8 Tips to Survive the Hard Market
In a challenging market environment, here are eight ways you can prove your value to your clients and come out the other side better than ever.
Trusted Choice® Launches Hard Market Toolkit
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.
4 Terms to Avoid When Advertising Your Insurance Agency
The use of certain words or phrases can suggest an insurance professional is acting as a risk advisor or fiduciary as opposed to the typical arm’s-length business relationship.
11 Habits of Top-Performing Agents
Success comes when you channel some serious self-awareness and figure out what habits and activities allow you to produce your best work.
4 Ways to Defuse Stressful Situations with Clients
Handling challenging client conversations comes with the territory when working as a customer service agent. Here are four strategies to create a better experience.
Build a Digital Sales Culture
Did you know that 80% of sales require five follow-up calls after the meeting, but 44% of salespeople give up after one follow-up? Leveraging a sales automation tool is critical for agencies in building a book of business and driving sales from prospect t
