Declaration of Independents: Marianne Policastro-Wik
Marianne Policastro-Wik is leading her agency, a 2025 Best Practices Agency, through thoughtful “modernization,” paying careful attention to embracing technology without losing the human touch.
Agency Management Systems (AMS)
Is Your Tech Stack Ready for CAT Season?
Catastrophe season can stretch even the most experienced insurance professionals to their limits. Between managing claims and fielding urgent questions, staying organized and efficient becomes key to success.
Holding the Cards: Empowering Agents in Their Carrier Relationships
Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.
Use Digital Payments to Keep Up With Consumer Preferences
Here are four ways that adopting a digital payments solution can improve customer experience.
Leverage Technology to Transition From Personal to Commercial Lines
With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.
How Often Should AMS Data Backups Occur?
How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?
How Agent-Driven Solutions Are Altering the Insurtech Landscape
InsurTech’s once-disruptive influence has done a full 180, shifting from sidelining independent insurance agents to empowering them as essential partners in transforming the channel.
AN Radio: Vision for ‘Violet’ and Women in Leadership with Sarah Cooke
Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, shares how the agency took technology into its own hands to overcome challenges in the hard market.
5 Key Findings from the Agency Universe Study 2022 – ACT Technology Summary
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.
