Holding the Cards: Empowering Agents in Their Carrier Relationships
Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.

Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.
Here are four ways that adopting a digital payments solution can improve customer experience.
With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.
How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?
InsurTech’s once-disruptive influence has done a full 180, shifting from sidelining independent insurance agents to empowering them as essential partners in transforming the channel.
Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, shares how the agency took technology into its own hands to overcome challenges in the hard market.
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.