December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
Liberty Mutual awarded four Big “I” members for embracing innovative technologies, bringing value to their customers and empowering their employees.
Throughout the year, the Big “I” and Independent Agent magazine have been hard at work, examining emerging market trends and helping you be there for your clients with the latest insights.
September highlighted the impact of nuclear and thermonuclear verdicts on the commercial auto market, signs of improvement in the property & casualty industry, and the Big “I” welcoming Angela Ripley as the new chair.
Best Practices agencies continue excellent organic growth and profitability, according to the 2025 Best Practices Study by the Big “I” and Reagan Consulting.
The new toolkit helps independent insurance agents educate clients about legal system abuse, explain rising costs and advocate for reforms.
Kendra Garrett, the recipient of this year’s Herndon First-Timer Scholarship Award, resonates with Herndon’s legacy of education and community impact.
Agencies can elevate their online presence with real-time analytics, actionable insights and a user-friendly interface.
The newly expanded resource—which builds upon the toolkit first published in July 2023—covers a wide range of updates and strategies for navigating the challenges posed by the hard market.
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.
