Skip Ribbon Commands
Skip to main content




November 2019 201911/5/2019 5:00:00 AMCover2019Volume 116, No. 11



Against the Grain: When Industry Trends Don't Apply't-applyAgainst the Grain: When Industry Trends Don't ApplyIndustry trends suggest smaller agencies are more likely to be personal lines-dominant. Here’s why that isn’t always the case—and how agents are writing personal lines into their long-term plan.11/1/2019 9:05:23 AMPersonal LinesPersonal LinesNovemberWill Jones
New Tune: Understanding ISO’s Recent Changes to the PAP Tune: Understanding ISO’s Recent Changes to the PAPInsurance Services Office filed 30 changes to its personal auto policy program effective Sept. 1, 2018. Over a year later, most carriers have adopted the new language. How well do you understand the changes ISO made to the base PAP form?11/1/2019 8:53:28 AMAutoPersonal Lines AutoNovemberChris Boggs
How Advances in Technology Impact Personal Lines Coverage Advances in Technology Impact Personal Lines CoverageIt shouldn’t be news to anyone that technological advancements are shaping the world around us. But because new technology changes the way we live, work and play, independent agents need to keep up to date.11/1/2019 8:32:50 AME&O Loss ControlE&O Loss Control Technology Personal LinesNovemberDonna Asta
New Lines: Changing the Telemedicine Conversation Lines: Changing the Telemedicine ConversationWhy are we still talking about telemedicine the same way we have for the last five or so years? Here are six ways to move the conversation from just the basics to building an effective, successful program11/1/2019 8:30:07 AMLife-HealthLife-HealthNovemberJake Cleer
How Much Does a Bad Hire Costs Your Agency? Much Does a Bad Hire Costs Your Agency?When you’re slow to hire and quick to fire, you’re more likely to find—and retain—top performers. 11/1/2019 8:26:44 AMRecruiting, Hiring & TrainingRecruiting, Hiring & TrainingNovemberJohn Hill
Agency Profile: Getting Personal Profile: Getting PersonalIn a market dominated by captives, The Canopy Group converts 1,500-plus new personal lines clients per year. The strategy: Educate consumers about the advantages of independent agents.11/1/2019 8:18:05 AMPersonal LinesPersonal LinesNovemberRonimarie Acord
Declaration of Independents: Lynn Salinas of Independents: Lynn SalinasTaylor Insurance Agency gave Lynn Salinas her first part-time job when she turned 16. Nearly four decades later, Salinas runs the only business she’s ever worked for—if you don’t count the family beef farm where she was raised.11/1/2019 8:10:49 AMPersonal LinesPersonal LinesNovemberJacquelyn Connelly