Issue Archive - IA Magazine

February 2019

Volume 116, No. 2

February 2019

Best Practices Crash Course: 3 Most Valuable Metrics

Overwhelmed by the wealth of data in the Best Practices Study? Focusing on these valuable metrics can help your agency thrive in 2019 and beyond.

Wider Circle: Improving African-American Representation in Insurance

As the demographics of the U.S. become more diverse, the insurance industry’s executive and management ranks have failed to follow suit. What needs to happen to make diversity a priority moving forward?

Learning from Last Year's Top E&O Mistakes

As 20th-century writer and philosopher George Santayana famously declared, “Those who cannot remember the past are condemned to repeat it.” No argument here. Insurance underwriters and claim managers share the conviction that the surest way to predict the future is to study the past.

3 Ways the Coldest Months Increase Commercial Claims

As temperatures plummet during the winter months, Jack Frost looms large for businesses in industries ranging from construction to hospitality.

9 Ways to Crack the Prospect Code

Why do so many meetings with prospects fizzle out and go nowhere? The key to getting prospects to buy what you’re selling starts with getting them to buy you.

Looking for the Right Business Partner? Try a Different Generation

Building a business means answering questions, making decisions and solving many problems—and when it comes to solving problems, diversity beats affinity.

6 Ways to Improve a New Hire’s Experience

There’s no question that an employee’s first day on the job—and the 89 days that follow—have a huge impact on retention, engagement and productivity. You can’t undo that first impression.

Agency Profile: Millennial Moxie

After a stint owning an Allstate agency, Prosper Insurance President Drew Monroe went out on his own, intending to focus on commercial lines. “But then we started thinking about scaling,” he says.

Declaration of Independents: Fred Davis

When Fred Davis first started selling insurance in the late 1950s, he knew everyone in every house on every street in the Orange Mound neighborhood of Memphis, Tennessee. “But professional opportunities for me, a college graduate in business, were very limited," recalls Davis, the first African-American member of the Big “I." "Back then, black people couldn't get those professional jobs. They wouldn't hire you.”