For Better Retention, Start in the Community
Agencies with the highest client retention are also the ones most likely to be giving back to their communities. Here’s how to build your community presence.
Agencies with the highest client retention are also the ones most likely to be giving back to their communities. Here’s how to build your community presence.
Many drivers assume summer road risks come from major crashes or severe weather—but most claims actually arise from minor, inconvenient, and largely preventable incidents.
For agents, the right managing general agent (MGA) partnership means access to markets and products that may not be found elsewhere.
Nine in 10 drivers are seeing more aggressive, reckless and distracted driving. The good news is independent agents are uniquely positioned to influence driving behavior with both clients and lawmakers.
Artificial intelligence (AI) is not removing agents from the equation. It’s reshaping how customers approach insurance, how work gets done and where agents create the most value.
Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.
Relationships will always remain the heart of the insurance business. But in today’s environment, the agencies that combine strong relationships with operational efficiency will be the ones best positioned to grow.
As property & casualty premiums continue to soften, here are five ways wholesalers and managing general agents can play a critical role in helping agents protect their accounts, retain clients and grow efficiently.
Brokers who consistently deliver results do it by pulling the same five levers.
Claims disputes are rarely about technical errors alone. They’re about communication, perception and alignment. Agencies that prioritize clarity and education deliver better service, reduce friction and strengthen long-term trust.