Magazine

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

Commercial operations and financial operations aren’t two separate functions. They’re one system that most agencies have split in half.

Integrating another agency into your operations presents both tremendous opportunities and significant challenges for employees and management alike.

Providing timely, accurate certificates of insurance is essential to keep clients’ projects and contracts moving. Yet, for many agencies, handling these requests has become a significant bottleneck.

Before Susan Erickson took the helm of her insurance agency, she was busy weathering the waves of the commercial fishing industry.

Communication is the name of the game in the challenging coastal insurance market—and Kelley Carter, a communication and business major, has applied that wholeheartedly.

To mitigate the risk of an errors & omissions claim, insurance professionals need to approach offering umbrella coverage with diligence and consistency.

With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.

​As we head into a new year, there’s no better time to equip producers with foundational insurance industry knowledge and concepts.

Regular attention must be paid to keeping underlying coverages in place without any gaps, offering higher umbrella limits and recommending uninsured motorist/underinsured motorist coverage.