Technology and Tools

After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.

The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process. 

Since the Iran war began, cyberattacks have continued to spike, leaving both businesses and infrastructure at risk.

One in three consumers would consider digitally altering their claim photos or documents, according to a report released by Verisk.

Cyber threats are no longer designed solely to cause immediate business disruption. Instead, it’s about the long-tail aftershocks that follow.

Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.

From artificial intelligence (AI)-driven operational shifts and dynamic climate modeling to heightened cyber and privacy risks, 2026 is shaping up to be a year of transformation for the insurance industry.

Lawsuits over how businesses collect and use data have surged, driven largely by aggressive plaintiff’s attorneys leveraging decades-old privacy laws in modern contexts.

Although the NYDFS Cyber Regulations may not apply directly to your business, independent insurance agencies operating in other jurisdictions could still see impacts.

The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.