Insurance Consumers Divided Over AI Use, Want Agent Involvement
Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.
Technology and Tools
5 Predictions for the Insurance Industry in 2026
From artificial intelligence (AI)-driven operational shifts and dynamic climate modeling to heightened cyber and privacy risks, 2026 is shaping up to be a year of transformation for the insurance industry.
Privacy Litigation Risk Grows ‘Substantially,’ According to Coalition Report
Lawsuits over how businesses collect and use data have surged, driven largely by aggressive plaintiff’s attorneys leveraging decades-old privacy laws in modern contexts.
1 in 3 Independent Agency Employees Use AI
Despite artificial intelligence (AI) becoming increasingly integrated into independent insurance agencies, only 12% of agencies have a well-defined usage policy, according to Liberty Mutual.
4 in 5 Parents of Teen Drivers Would Enroll Child in Telematics Program
Less than half of parents rate their teen’s driving as good or excellent, according to Nationwide, with some parents reporting their teen’s unsafe driving behaviors, including styling their hair or even watching videos.
4 Things You Should Do If Your Carrier Has Been Hacked
Cyberattacks against carriers, such as the ones earlier this month against Erie Insurance and Philadelphia Insurance Companies, can pose serious errors & omissions risk for your agency.
Average Cost of a Data Breach Reaches All-Time High, says IBM Report
The global average breach cost reached $4.45 million, with detection and escalation the most expensive component—indicating a shift toward more extended and complex investigations.
