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Best Practices
Webinar Explains Best Practices of Effective Agency Leaders
First webinar of five-part series offers five steps for principals to boost agency production.
In today’s workplace, command and control have given way to more effective ways of leading and managing people. There is less bossing and more partnering and teamwork to change how business is done, to solve problems and to win together in an intensely competitive business environment.
 
Leaders build high motivation and commitment to goals through inclusion and participation. But even the most accomplished leader may occasionally need to act like a boss, and this can be difficult for agency principals.
 
Register here to attend the FIVE Best Practices of Effective Leaders webinar on March 1. The webinar offers five hands-on steps, which are based on Best Practices studies.
 
By learning how to engage staff and develop processes that align with an agency’s mission, agency leaders can create a culture of results and participation that will increase its bottom line. The five simple steps explored in the webinar are easy to remember and provide a baseline approach for all staff interactions.
 
This webinar is one in a five-part series from the Best Practices School of Agency Management at the Big “I” Virtual University. In each webinar, Best Practices expert Lisa Harrington will present five simple steps to help agents implement effective strategies that have come from two decades of research.
 
By breaking down the action item into manageable chunks, agents should have a better chance of getting started. And once those steps are in play, agencies should see great results and excitement from staff, making it easier to continue working the plan.
 
Other webinars in the series include Creating a Sales Culture, Top Producers, Human Resource Mistakes and Managing CSRs.
 
Click here to view information on each webinar and register. Tuition is $79 per webinar or $350 for all five.
 
For questions, email BestPractices@iiaba.net.


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